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Shipping

Shipping

UK Shipping Prices & Details -

The Shipping prices listed are for the UK mainland only.

Standard UK shipping is a 4-6 working day service.

 

Prices are separated in the basket and at checkout and increase as each item is entered if it takes the total package into the next size / weight bracket.

Shipping prices include all packing materials etc and dependent on a mixture of Size / Cost / Weight items will go by Royal Mail, Recorded Delivery or Courier.

We will use our judgement for which one is best.

 

UK mainland means all of the UK which is not on an island or accessed only by a toll bridge or is classed by the courier companies we use as scottish highlands.

So this means UK islands, Scottish Highlands, Northern Ireland etc.

Some common sense is needed however, as extra costs are only incurred if we need to send via courier so if you need something that can be sent in the post then there will be no extra. If we can find an alternate courier who can deliver to you for no extra nd you are happy for an extra day or two in shipping then we will email options.

Our despatch days are Monday to Friday am

If we are closed or cannot post out for what ever reason we will always state so on this page, the home page & the t&c page.  

 

Despatch -

We aim to despatch your order with-in 48 Hours (Mon to Thur am)  when and if possable we will ship on Friday  but please note t&c's do apply (see below)

Our normal despatch days are Monday to Thursday am.

If you need an item urgently there are options for "Special Delivery" & Extra shipping costs in the "Additional shipping costs" category, if the shipping cost plus 'extra shipping' purchased totals £7.95 it'll be sent by a next day 24 Hour courier and you will be emailed tracking info.

An email will be sent when your order is despatched so if it's not received within 4-6 working days after that  email then you should contact us.

 

We're not a faceless corporation so if you need health and welfare products urgently or it's a gift for two days time please let us know before you order and we'll help out where /if we can!

 

Delivery -

While we will do our utmost to keep to to promised delivery dates, they are to be treated as estimates only.

We cannot be held liable  for any delay in delivery or non-delivery or for any consequential loss.

If a customer has not been able to accept delivery when a courier or Royal Mail has attempted delivery then usually a card will be left.

Collection from the sorting office, depot or redelivery will be the customers responsibility to organise.

If a customer has not collected a parcel from a courier or Royal Mail following an attempted delivery and the parcel is subsequently returned to us then all costs incurred in such a redelivery shall be chargeable to the customer. Currently there is no charges to us for returned items. 

If following return of a parcel to us, the customer wishes redelivery then the costs of carriage shall be borne by the customer.

 

Damage Or Loss In Transit -

We have a 48hr period to make claims with our courier so claims for damage or loss in transit must be made within this period by telephone or email initially for speed in sufficient time for the shipper and insurers to be notified within that claim time.

 

Shipping Outside The UK Mainland -

The software for the current site doesn't automatically calculate global shipping costs.

We've added some standard costs into the 'additional shipping costs page' but the best way to order is to create an order, choose manual credit card as a payment method, and the order will be received here. We'll then email an invoice and you can choose at that point to commit to the order.

Incubators are still a cost effective item to courier overseas.

Some items can't be shipped to specific countries so please check with your own authorities before ordering. Rodenticides & other pest control products, pressurised canisters, products containing seeds or plant extracts are among the products that often cause issues.

Australia & other islands often have the strictest controls and U.S.A. currently has very slow checking procedures, especially on posted mail through the USPS system. although courier packages get through faster.

 

Terms & conditions -

£7.95 maximum offer applies to UK mainland only (and other where we can get this cost)!

The largest chicken houses will be sent on a pallet for £48 - £165 (All prices are clearly listed in the coop discriptions) 

 

Highlands & UK islands incur the following additional costs which should be purchased in the 'additional shipping costs' page or will be emailed a request for;

 

Scottish Highlands: (IV3-40, IV52-54, IV63, KW1-14, PA20-40, PH19-40, PH50) +£7.99

Scottish Islands: +£9.99

Northern Ireland: +£12.99

Isle of Wight: +£7.50

Isles of Scilly & isle of  Man: +£12.99

Channel Islands: +£24.99

For orders overseas please email for a quote and we'll find the cheapest.

 

Finally -

As a UK company we are happy to facilitate shipping an item to you if you've checked your local restrictions but please note UK electronics may be shipped at 230v with a UK plug unless stated in the description.